Job Openings

Catholic Charities of Idaho seeks employees that are aligned with our mission to alleviate, reduce, and end poverty for those we serve. We are a small but growing organization that is committed to innovation and impact. This means being part of a team that is “re-imagining” the field of social services in a way that truly improves the lives of those we serve.  We are a start-up culture with a heart and we are looking for you.

The following job opportunities are currently available with Catholic Charities of Idaho. 

​To apply for a position, please complete our online application.

Pathways to Progress bilingual receptionist

Title:                                              Pathways to Progress Bilingual Receptionist
Location:                                      Catholic Charities of Idaho Treasure Valley Office (Boise)
Work Week:                                   1.0 FTE (Forty Hours a Week); Monday - Friday, 9:30 am to 6:00 pm
Type of Employment:                 Non-Exempt 
Reports to:                                      Pathways to Progress Program Director

JOB OVERVIEW:
The Pathways to Progress Bilingual Receptionist will provide a range of services in support of the agency goal for family self-sufficiency and resilience. Functions include front desk intake and resource navigation services for clients phoning or walking in to the agency, including, case management screening and program support to CCI counseling, immigration, and educational services.
 
DUTIES AND RESPONSIBILITIES:
The Pathways to Progress Receptionist has primary responsibility for the provision of professional intake services at the CCI Boise Office. Further assistance to clients will include navigation and referral services to internal and external community partners and providers. Selective administrative responsibilities will be assigned. Specific duties include:

1.  Provision of key reception, intake, and referral services at CCI Boise Center front desk center.
2. Documenting client linkage services, including internal and external referrals, by way of assigned agency database and tracking documents.
3. Ensuring that appropriate intake assessment information is collected and appropriately transmitted for clients accessing in-house CCI services (counseling, immigration, education, short-term advocacy).
4. Assisting clients to access needed external services by way of direct information, advocacy and support.
5. Processing of client payments/billing.
6. Offering, as appropriate, culturally competent and culturally specific intervention services to immigrant and refugee populations.
7. Provision of selected administrative support services, including work related to staff and Board meetings, staff training and retreats, office supply inventory maintenance and purchasing, office environment management, liaison to office landlord and maintenance services, oversight of janitorial service and other selected vendors.
8. Ensuring that all assigned services are provided in accordance with applicable State and Local regulatory requirements, Catholic Charities Board Policies, Social Service Division Policies, and the Catholic Charities Code of Ethics and Code of Conduct.
9. Other duties as assigned.

 
MINIMUM JOB QUALIFICATIONS:

• High School Diploma preferred
• At least one-year related experience in a social or human services related field with experience similar to required responsibilities strongly preferred
• Strong professional communication and organizational skills essential
• Knowledge of and commitment to Catholic Social Teaching preferred; commitment to Catholic Charities mission essential
• Experience with and desire to assist under-served populations essential
• Ability to appropriately value and integrate client religious and spiritual identity into services essential
• Ability to work, occasionally, on evenings and weekends
• Preference for candidates with bilingual language skills and broad cultural competency

 
STANDARDS AND PROTOCOL:

1. Professional image in attitude and dress.
2. Loyalty, dependability, and punctuality.
3. Adherence to agency standards of practice.
4. Ability to drive and utilize agency or personal automobile for work purposes.
5. Possess a valid Idaho Driver’s License and proof of vehicle insurance.

Salary: (Range 1): $12.02 - $15.50
 
Job Type: Full-time
 
Benefits:

• Dental Insurance
• Employee Assistance Program
• Flexible Spending Account
• Health Insurance
• Life Insurance
• Paid Time Off
• Retirement Plan
• Vision Insurance

Schedule:

• Monday to Friday

Experience:

• Social Services: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Location:

• Boise, ID 83709 (Required)

License:

• Driver's License (Required)

Language:

• Spanish (Required)

Work authorization:

• United States (Required)

Work Location:

• One location

Typical start time:

• 9:30 AM

Typical end time:

• 6:00 PM

To apply for this position, please complete our online application.

pathways to progress service coordinator ii, financial wellness emphasis

Location:                                      Catholic Charities of Idaho Treasure Valley Office
Work Week:                                   1  FTE; (Forty Hours per Week) Some Evenings/Weekends
Type of Employment:                 Non-Exempt 
Reports to:                                      Pathways to Progress Program Director
 
JOB OVERVIEW:
The Pathways to Progress Service Coordinator II – will provide a range of services in support of family self-sufficiency and resilience.  Service activities will include linking clients to community resources, short term intervention services, and facilitating specialized education services.
 
DUTIES AND RESPONSIBILITIES
The Pathways to Progress Service Coordinator II has primary responsibility for the delivery of client services and assist in agency program development.  Specific duties include:

1. Assist in development and oversight of the Financial Wellness program and services, including writing grants and policies and procedures.
2. Recruit and oversee volunteer financial wellness coaches
3. Provide financial wellness education, coaching and case management through Bridges at Work and other CCI Financial Wellness services.
4. Coordinate and deliver comprehensive case management service to moderate to intensive, at-risk families both in the on-site, in the community and in client homes.
5. Coordinate and deliver comprehensive skill building and educational services to at-risk families both on site and in the community, including parenting education and citizenship classes as designated by Program Director
6. Offer, as appropriate, culturally competent and culturally specific intervention services to immigrant and refugee populations. 
7. Utilize and maintain, according to agency standards, client information data for all case records and educational services.
8. Coordinate services with community partners.
9. Participate in outreach to educate the community on the services offered.
10. Support fundraising, resource enhancement and community partnerships to expand assigned service engagements.
11. Ensure that all assigned services are provided in accordance with applicable State and Local regulatory requirements, Catholic Charities Board Policies, Social Service Division Policies, and the Catholic Charities Code of Ethics and Code of Conduct.
12. Other duties as assigned.

 
Minimum Job Qualifications

• Bachelor’s Degree in social service related field strongly preferred
• At least two years of experience providing social services strongly preferred.
• Experience working with refugee and/or immigrant populations.
• Strong leadership skills and the ability to engage and motivate volunteers from the community.
• Ability to teach skill building strategies to clients.
• Must possess strong work ethic and ability to work independently.
• Knowledge of, and ability to access, community resources.
• Experience providing case management services.
• Ability to provide strength based and client centered services.
• Experience applying motivational interviewing and other best practice assessment strategies.
• Experience with and desire to assist under-served populations essential.
• Ability to appropriately value and integrate client religious and spiritual identity into services essential.
• Ability to establish and maintain boundaries with clients.
• Ability to assist clients in building life skills and community connections.
• Knowledge of and commitment to Catholic Social Teaching preferred; commitment to Catholic Charities mission essential.
• Strong communication and organizational skills.
• Strong problem-solving skills and the ability to be an independent learner.
• Ability to work, occasionally, on nights and weekends.
• Preference for candidates with bilingual language skills and broad cultural competency.
• Possess a valid Idaho Driver’s License and proof

 
Standards & Protocol

1. Professional image in attitude and dress.
2. Loyalty, dependability, and punctuality.
3. Adherence to agency standards of practice.
4. Ability to drive and utilize agency or personal automobile for work purposes.
5. Possess a valid Idaho Driver’s License and proof of minimum standards of vehicle insurance.

 
Salary:  (Range 3) - $14.43 - $18.93

To apply for this position, please complete our online application.

Office Manager/Bookkeeper

Title: Office Manager/Bookkeeper
Location: CCI Boise Office
Salary: Range 4, $15.63 to $22.83/hour
Type of Employment: Non-exempt, full-time (40 hours/week)
Reports to: Executive Director; Oversight Accountant

JOB OVERVIEW: Provide office management, bookkeeping, payroll, human resource, and executive/administrative support functions for Catholic Charities of Idaho.

DUTIES AND RESPONSIBILITIES

Office Management   

• Support overall agency office operations.
• Manage CCI office environments in the most cost effective, efficient, and suitable manner for organizational service, development, and administrative needs.
• Design and maintain required office procedures to ensure efficiency, facility related service and administrative needs, and safety/risk management considerations.
• Oversee facility related communication with appropriate property owners/managers, assigned vendors, including janitorial services, copier/printer contractors, and others.
• Oversee general management and purchasing of supplies and equipment within the agency, ensuring that an efficient and effective system for ordering supplies is maintained.
• Process and distribute CCI mail.
• Respond to authorized equipment purchasing needs.
• Maintain onsite agency vendor contract/lease files – including setup, updates and organization.

• Other office management responsibilities as assigned.

Bookkeeping/Payroll

• Under direction of accountant, provide onsite, day-to-day support for financial transactions: to include accounts payable, accounts receivable, and cash receipts as required.
• Assist accountant with month end and quarterly financial statement processes.
• Under direction of accountant, work with onsite supervisors to ensure timeliness, accuracy, and compliance with payroll processes.
• Manage time sheet collection, perform quality review prior to payroll, and assist with payroll processes under supervision of accountant.
• Support separation of duties in agency financial functions related to payment receiving and bank deposits.
• Support the efforts and information gathering for the annual audit.
• Assist contract accountant with monthly and quarterly financial report development, as instructed.
• Under supervision of Accountant and Executive Director, support annual budget process; understand approved budget. 2
• Maintain 1099 and vendor contract records.
• Provide other administrative support to contract accountant as needed.

Human Resources

• Under direction of contract accountant, provide onsite support for human resource benefit processes.
• Support the Executive Director and hiring managers with new hiring activities such as job description development, ad placement, interview scheduling, degree validation, background checks, other on-boarding paperwork.
• Create and maintain onsite employee records and related human resource related checklists.
• Assist management and staff with employment matters as they arise and engage management or HR consultant as needed and directed.
• Assist with staff training and retreats, including scheduling, agenda preparation and, as necessary minutes. Support Leadership Team meetings and monthly All Staff meetings.
• At the direction of the Executive Director, assist with the development, maintenance, and updating of agency job descriptions.
• Work with Program Directors in the development of agency volunteer processes.
• Other HR responsibilities as assigned.

Executive/Administrative Support

• Provide support to the Executive Director and Leadership Team as necessary.
• Provide support, as assigned, to the CCI Board and Board Committees; maintain Board records and documentation as appropriate.
• Assist, as necessary, with the production of month board meeting materials, annual CCUSA survey results, diocesan data for inclusion in the directory, CCI quality assurance and dashboard reports.
• Other Executive and Administrative Support duties as assigned.

General Requirements

• Performs other duties as required within scope of 40 hour work week.

JOB QUALIFICATIONS

• Bachelor’s or associate degree in accounting, non-profit management, or related field preferred; payroll and resource experience preferred; or comparable experience.
• Strong organizational and interpersonal skills essential.
• Ability to retain information and open to training. Detail oriented; responsible for assigned work.
• Nondiscriminatory attitude regarding people and ability to work with all populations.
• Ability to maintain high level of confidentiality around personnel, business matters, and financial information.
• Strong teamwork skills; flexible, collaborative, and willing to learn; good problem-solving skills. 3
• Commitment to agency mission essential.
• Willingness to work on occasional evenings or weekends.
• Experience working with QuickBooks preferred, proficient with MS Excel, Word, PowerPoint, and Adobe required.

ADDITIONAL STANDARDS

• Maintain profession attitude and appearance.
• Loyalty, dependability, and punctuality.
• Ability to drive and utilize agency or personal vehicle for work purposes
• Possess a valid Idaho Drivers License and proof of vehicle insurance.
• Criminal history clearance

​To apply for a position, please complete our online application. In addition, please upload a cover letter and resume as part of your application.

PATHWAYS TO PROGRESS SERVICE COORDINATOR ii, REFUGEE EMPHASIS

Title:                                            Pathways to Progress Service Coordinator II (Refugee Emphasis)
Location:                                    Boise
Work Week:                                 1 FTE; Some Evenings/Weekends
Type of Employment:               Non-Exempt 
Reports to:                                    Pathways to Progress Program Director
 
JOB OVERVIEW:
The Pathways to Progress Service Coordinator II will provide a range of services in support of family self-sufficiency and resilience.  Service activities will include overseeing youth mentoring services, assisting low income individuals navigate the community resource systems, providing case management and crisis intervention services, and community educational classes as needed.
 
DUTIES AND RESPONSIBILITIES
The Pathways to Progress Service Coordinator II has primary responsibility for the delivery of client services.  Specific duties include:

1. Oversee adolescent youth mentoring services, including training and recruiting of volunteer mentors. 
2. Oversee SNAP collaboration and services
3. Provide work based financial wellness education, coaching and case management through the Bridges at Work program.
4. Coordinate and deliver comprehensive skill building and educational services to moderate to intensive, at-risk families both in the community and in client homes.
5. Offer, as appropriate, culturally competent and culturally specific intervention services to immigrant and refugee populations. 
6. Utilize and maintain, according to agency standards, client information data for all case records and educational services.
7. Participate in agency quality assurance, including file review to ensure grant/program compliance.
8. Supervise volunteers in collaboration with the Program Director.
9.  Coordinate services with community partners.
10. Participate in outreach to educate the community on the services offered.
11. Assist with program development, evaluation and quality improvement processes.
12. Ensure that all assigned services are provided in accordance with applicable State and Local regulatory requirements, Catholic Charities Board Policies, Social Service Division Policies, and the Catholic Charities Code of Ethics and Code of Conduct.
13. Other duties as assigned.

 
Minimum Job Qualifications

• Master’s Degree in social service related field strongly preferred
• Three years of experience providing social services or two years demonstration of services in a specifically identified area of specialization, strongly preferred.
• Experience working with refugee and/or immigrant populations
• Ability to teach skill building strategies to clients
• Must possess strong work ethic and ability to work independently
• Knowledge of and commitment to Catholic Social Teaching preferred; commitment to Catholic Charities mission essential
• Knowledge of, and ability to access, community resources
• Experience providing case management services
• Ability to provide strength based and client centered services
• Experience applying motivational interviewing and other best practice assessment strategies
• Experience with and desire to assist under served populations essential
• Ability to appropriately value and integrate client religious and spiritual identity into services essential
• Strong communication and organizational skills important
• Ability to be an independent learner
• Ability to establish and maintain boundaries with clients
• Ability to work, occasionally, on nights and weekends
• Preference for candidates with bilingual language skills and broad cultural competency

 
Standards & Protocol

1. Professional image in attitude and dress
2. Loyalty, dependability, and punctuality
3. Adherence to agency standards of practice
4. Ability to drive and utilize agency or personal automobile for work purposes
5. Possess a valid Idaho Driver’s License and proof of minimum standards of vehicle insurance

 
Salary:  (Range 3) - $14.43 - $20.44

To apply for this position, please complete our online application.